MCare NI

About

“We are passionate about our commitment to excellence and as such our aim is to provide person-centred and compassionate care to every client. ”

M Care has been providing domiciliary care services in the Belfast and North Down and Ards areas for over twenty years. The company operates from its registered offices at Knockbreda House, 414 Ormeau Road, Belfast and has sub offices at Graham House, Knockbraken Healthcare Park, Saintfield Road, Belfast and at Sketrick House, Jubilee Road, Newtownards.

We recognise that everyone is an individual and should be treated as such. Our care philosophy is based on a personalised approach, tailored to the exact needs of each individual and their family. Our team is dedicated to providing the highest standards of care and compassion to our service users. All of our care and support staff receive ongoing regular training allowing our team to provide the care that is needed to suit you. Our team of experienced administration and support staff is led, motivated and overseen by operational managers with a dedicated and hands on approach. The diversity of our team brings together a wealth of experiences from throughout the health and social care sector.

Why Choose MCare?

M Care provides high quality, personalised care and support services to people living in their own homes. Our services are offered over the 24 hour period and by a team of highly motivated, skilled and compassionate staff. All of our staff have been vetted and are registered with the Northern Ireland Social Care Council (NISCC).

Digital care plans

Digital care plans are securely accessed on the M Care App by our staff in the service user’s home. Our staff have immediate access to information about any updates in our service users’ circumstances or changes to our service users’ needs. Our staff use the M Care App to make secure digital records of each visit to our service users’ home.

Enhanced communication

The MCare App enables our staff and service users and their families to communicate effectively. Service users and their family members can access personal information on the App and use functions of the App to provide M Care with real time feedback on their satisfaction with our services.

Personalised care plans

We can provide a flexible range of care services over a twenty four hour period including sitting services and overnight checks. excellence

Testimonials

Mary

“Convey my thanks to all your staff for their hard work and support over this last while. I could never have managed without them”.

Deborah

“I love working for MCare. The staff are very personable, whilst always remaining professional. I would highly recommend them. Wish I had joined a lot sooner.”

Anon.

“All great, always kind and courteous and he liked them coming to look after him.”